Help & Support

How can we help?

Step-by-step guides for business owners — signup, listings, catalog, profile, promotion, and search tips. Browse the topics below or contact us.

Email us directly

Prefer email? Write to us directly and we'll get back to you as soon as we can.

iloveludhiana.official@gmail.com

Owner guidelines & FAQ

Visitors can sign up at /register with name, email, password, and an optional profile photo.
Business owners should use /register?intent=company to create an account and company listing in one guided flow.
Company signup has four steps: Profile → Business → Photo & keywords → Done.
During signup you add one cover photo; you can add more photos later from Dashboard → Company.
Business signup includes email OTP verification — check your inbox and enter the code within 10 minutes.
Each account can manage one company listing. To add a business, use Add Listing in the header or the company registration flow.
Forgot password is available on the login page — enter your email to receive a reset link.

Create & manage your listing▾

Go to Dashboard → Company to create or edit your business listing.
Fill in business name, description (20–5000 characters), area, address, category, tags, and at least one photo.
During signup you upload one required cover photo (max 5 MB; common image formats). In the dashboard you can add up to 10 photos.
Uploaded listing photos are watermarked with the site logo and iloveludhiana.com for brand protection.
Save as draft while you work. When ready, submit for review — our team approves pending listings.
The dashboard checklist tracks completion: cover photo, phone on profile, description, catalog item, and submission.
Listing status flow: draft → pending (submitted) → published (approved), or rejected with a reason you can fix and resubmit.

Catalog — products & services▾

Go to Dashboard → Catalog to add products and services for your business.
Each item can include a name, description, optional price, photo, tags, and type (product or service).
Active catalog items appear on your public listing page and in the site-wide /products browse.
Use sort order to control how items appear on your company page.
Catalog is free for all business owners — a complete catalog helps customers understand what you offer.

Update your profile▾

Go to Dashboard → Profile, or open the Profile tab inside Company edit once you have a listing.
Update your display name, profile photo, phone number, and GSTIN (used on tax invoices).
Upload a visiting card image from your profile — it appears on your public listing with a QR code. Visiting card upload is not part of signup.
Add social links (Facebook, Instagram, etc.) and choose whether to show your phone publicly.
Quick and Premium plan owners get a verified badge on their profile and listing.

Promote your listing▾

Free plan includes your company page, catalog, visiting card with QR, reviews, messages, and share link.
Quick and Premium plans add a verified badge, featured placement on the home page, and priority at the top of search results.
Premium also includes a work portfolio page, CSV export, and ad banner settings in the dashboard.
Upgrade at Dashboard → Upgrade. Manage your plan and invoices at Dashboard → Billing.
Free promotion tips: share your listing link on WhatsApp, display your visiting card QR in-store, ask customers for reviews, and keep your catalog up to date.

Improve your search visibility▾

Featured listings (Quick and Premium plans) always appear first in search and category browse, regardless of sort order.
After featured listings, results sort by your chosen order: highest rated (default), most reviewed, newest, or name A–Z.
Reviews directly affect rating and review-count sorting — encourage happy customers to leave reviews on your listing page.
Search matches your business name, description, and tags. Use relevant tags so visitors find you via related searches.
A complete listing — good photos, detailed description, tags, and catalog items — improves discoverability on /search and /products.

After approval▾

Your listing gets a public URL you can share on WhatsApp and social media.
Listing photos show a light iloveludhiana.com watermark with the site logo.
Use your digital visiting card from the listing page — it includes a QR code for in-store display.
Add products and services in your catalog at the dashboard.
Ask customers to leave reviews on your listing page to build trust.

If your listing is rejected▾

You will receive an email with the reason and a link to edit your listing.
Open your dashboard to see the rejection reason on the listing edit page.
Update the details, save changes, and submit again for review.

Messages▾

Customers can message you from your listing page when logged in.
View and reply in Dashboard → Messages — you will get email notifications for new inquiries.

Send a messageContact support with screenshots or documents if needed.

You can also email iloveludhiana.official@gmail.com.

Help & Support

How can we help?

Step-by-step guides for business owners — signup, listings, catalog, profile, promotion, and search tips. Browse the topics below or contact us.

Email us directly

Prefer email? Write to us directly and we'll get back to you as soon as we can.

iloveludhiana.official@gmail.com

Owner guidelines & FAQ

Visitors can sign up at /register with name, email, password, and an optional profile photo.
Business owners should use /register?intent=company to create an account and company listing in one guided flow.
Company signup has four steps: Profile → Business → Photo & keywords → Done.
During signup you add one cover photo; you can add more photos later from Dashboard → Company.
Business signup includes email OTP verification — check your inbox and enter the code within 10 minutes.
Each account can manage one company listing. To add a business, use Add Listing in the header or the company registration flow.
Forgot password is available on the login page — enter your email to receive a reset link.

Create & manage your listing▾

Go to Dashboard → Company to create or edit your business listing.
Fill in business name, description (20–5000 characters), area, address, category, tags, and at least one photo.
During signup you upload one required cover photo (max 5 MB; common image formats). In the dashboard you can add up to 10 photos.
Uploaded listing photos are watermarked with the site logo and iloveludhiana.com for brand protection.
Save as draft while you work. When ready, submit for review — our team approves pending listings.
The dashboard checklist tracks completion: cover photo, phone on profile, description, catalog item, and submission.
Listing status flow: draft → pending (submitted) → published (approved), or rejected with a reason you can fix and resubmit.

Catalog — products & services▾

Go to Dashboard → Catalog to add products and services for your business.
Each item can include a name, description, optional price, photo, tags, and type (product or service).
Active catalog items appear on your public listing page and in the site-wide /products browse.
Use sort order to control how items appear on your company page.
Catalog is free for all business owners — a complete catalog helps customers understand what you offer.

Update your profile▾

Go to Dashboard → Profile, or open the Profile tab inside Company edit once you have a listing.
Update your display name, profile photo, phone number, and GSTIN (used on tax invoices).
Upload a visiting card image from your profile — it appears on your public listing with a QR code. Visiting card upload is not part of signup.
Add social links (Facebook, Instagram, etc.) and choose whether to show your phone publicly.
Quick and Premium plan owners get a verified badge on their profile and listing.

Promote your listing▾

Free plan includes your company page, catalog, visiting card with QR, reviews, messages, and share link.
Quick and Premium plans add a verified badge, featured placement on the home page, and priority at the top of search results.
Premium also includes a work portfolio page, CSV export, and ad banner settings in the dashboard.
Upgrade at Dashboard → Upgrade. Manage your plan and invoices at Dashboard → Billing.
Free promotion tips: share your listing link on WhatsApp, display your visiting card QR in-store, ask customers for reviews, and keep your catalog up to date.

Improve your search visibility▾

Featured listings (Quick and Premium plans) always appear first in search and category browse, regardless of sort order.
After featured listings, results sort by your chosen order: highest rated (default), most reviewed, newest, or name A–Z.
Reviews directly affect rating and review-count sorting — encourage happy customers to leave reviews on your listing page.
Search matches your business name, description, and tags. Use relevant tags so visitors find you via related searches.
A complete listing — good photos, detailed description, tags, and catalog items — improves discoverability on /search and /products.

After approval▾

Your listing gets a public URL you can share on WhatsApp and social media.
Listing photos show a light iloveludhiana.com watermark with the site logo.
Use your digital visiting card from the listing page — it includes a QR code for in-store display.
Add products and services in your catalog at the dashboard.
Ask customers to leave reviews on your listing page to build trust.

If your listing is rejected▾

You will receive an email with the reason and a link to edit your listing.
Open your dashboard to see the rejection reason on the listing edit page.
Update the details, save changes, and submit again for review.

Messages▾

Customers can message you from your listing page when logged in.
View and reply in Dashboard → Messages — you will get email notifications for new inquiries.

Send a messageContact support with screenshots or documents if needed.

You can also email iloveludhiana.official@gmail.com.

Help & Support

How can we help?

Step-by-step guides for business owners — signup, listings, catalog, profile, promotion, and search tips. Browse the topics below or contact us.

Email us directly

Prefer email? Write to us directly and we'll get back to you as soon as we can.

iloveludhiana.official@gmail.com

Owner guidelines & FAQ

Visitors can sign up at /register with name, email, password, and an optional profile photo.
Business owners should use /register?intent=company to create an account and company listing in one guided flow.
Company signup has four steps: Profile → Business → Photo & keywords → Done.
During signup you add one cover photo; you can add more photos later from Dashboard → Company.
Business signup includes email OTP verification — check your inbox and enter the code within 10 minutes.
Each account can manage one company listing. To add a business, use Add Listing in the header or the company registration flow.
Forgot password is available on the login page — enter your email to receive a reset link.

Create & manage your listing▾

Go to Dashboard → Company to create or edit your business listing.
Fill in business name, description (20–5000 characters), area, address, category, tags, and at least one photo.
During signup you upload one required cover photo (max 5 MB; common image formats). In the dashboard you can add up to 10 photos.
Uploaded listing photos are watermarked with the site logo and iloveludhiana.com for brand protection.
Save as draft while you work. When ready, submit for review — our team approves pending listings.
The dashboard checklist tracks completion: cover photo, phone on profile, description, catalog item, and submission.
Listing status flow: draft → pending (submitted) → published (approved), or rejected with a reason you can fix and resubmit.

Catalog — products & services▾

Go to Dashboard → Catalog to add products and services for your business.
Each item can include a name, description, optional price, photo, tags, and type (product or service).
Active catalog items appear on your public listing page and in the site-wide /products browse.
Use sort order to control how items appear on your company page.
Catalog is free for all business owners — a complete catalog helps customers understand what you offer.

Update your profile▾

Go to Dashboard → Profile, or open the Profile tab inside Company edit once you have a listing.
Update your display name, profile photo, phone number, and GSTIN (used on tax invoices).
Upload a visiting card image from your profile — it appears on your public listing with a QR code. Visiting card upload is not part of signup.
Add social links (Facebook, Instagram, etc.) and choose whether to show your phone publicly.
Quick and Premium plan owners get a verified badge on their profile and listing.

Promote your listing▾

Free plan includes your company page, catalog, visiting card with QR, reviews, messages, and share link.
Quick and Premium plans add a verified badge, featured placement on the home page, and priority at the top of search results.
Premium also includes a work portfolio page, CSV export, and ad banner settings in the dashboard.
Upgrade at Dashboard → Upgrade. Manage your plan and invoices at Dashboard → Billing.
Free promotion tips: share your listing link on WhatsApp, display your visiting card QR in-store, ask customers for reviews, and keep your catalog up to date.

Improve your search visibility▾

Featured listings (Quick and Premium plans) always appear first in search and category browse, regardless of sort order.
After featured listings, results sort by your chosen order: highest rated (default), most reviewed, newest, or name A–Z.
Reviews directly affect rating and review-count sorting — encourage happy customers to leave reviews on your listing page.
Search matches your business name, description, and tags. Use relevant tags so visitors find you via related searches.
A complete listing — good photos, detailed description, tags, and catalog items — improves discoverability on /search and /products.

After approval▾

Your listing gets a public URL you can share on WhatsApp and social media.
Listing photos show a light iloveludhiana.com watermark with the site logo.
Use your digital visiting card from the listing page — it includes a QR code for in-store display.
Add products and services in your catalog at the dashboard.
Ask customers to leave reviews on your listing page to build trust.

If your listing is rejected▾

You will receive an email with the reason and a link to edit your listing.
Open your dashboard to see the rejection reason on the listing edit page.
Update the details, save changes, and submit again for review.

Messages▾

Customers can message you from your listing page when logged in.
View and reply in Dashboard → Messages — you will get email notifications for new inquiries.

Send a messageContact support with screenshots or documents if needed.

You can also email iloveludhiana.official@gmail.com.