Welcome to I Love Ludhiana ("we", "us", or "our"), a local business directory for Ludhiana, Punjab, India, available at iloveludhiana.com. These Terms of Service ("Terms") govern your access to and use of our website and services. By using I Love Ludhiana, you agree to these Terms.
1. Eligibility
You must be at least 13 years old to use the service. If you are under 18, you should use the service only with the involvement of a parent or guardian. By creating an account, you represent that the information you provide is accurate and that you have the authority to agree to these Terms.
2. Accounts
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms or pose a security risk.
3. Company pages
Business owners may create and manage one company page on I Love Ludhiana. Company pages start as drafts and must be submitted for review before publication. We reserve the right to approve, reject, edit, or remove company pages at our discretion, including for inaccurate information, prohibited content, or failure to comply with our moderation policies.
When you submit a listing, you agree that:
- Information provided is truthful and kept up to date.
- You have the right to represent the business listed.
- Content does not infringe third-party rights or violate applicable law.
- You will not post misleading, fraudulent, or harmful material.
You agree to indemnify and hold harmless I Love Ludhiana, iloveludhiana.com, Code Artisan Lab (the platform developer and operator), and their affiliates from any claims, losses, damages, or expenses (including reasonable legal fees) arising from your listing content, fraudulent or misleading claims you make, disputes with customers or other users, or your breach of these Terms.
4. Premium membership
Business Premium is an optional paid plan for company owners. Premium features may include a verified badge, featured placement, dashboard data export, and a company ad banner on browse pages. Fees, billing cycles, and included features are shown on the upgrade page and may change with notice.
Premium subscriptions renew according to the billing terms shown at checkout unless cancelled. We may suspend premium benefits for failed payments, chargebacks, or violations of these Terms. Refund policies, if any, will be stated at the time of purchase.
Premium payments are between you and I Love Ludhiana only. We do not process, guarantee, or mediate payments between visitors and listed businesses for goods or services. Any commercial transaction with a listed business happens off-platform and at your own risk.
5. User content
Reviews, messages, photos, and other content you submit remain your responsibility. You grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on the platform for the purpose of operating and promoting the service. We may remove content that violates these Terms or community standards.
6. Acceptable use
You agree not to:
- Use the service for unlawful, harassing, or abusive purposes.
- Attempt to gain unauthorized access to our systems or other users' accounts.
- Scrape, spam, or automate access in ways that harm the service.
- Upload malware or interfere with site operation.
- Misrepresent your identity or affiliation with a business.
7. Third-party businesses
I Love Ludhiana is an online business directory and information platform. We list independent local businesses but do not own, operate, employ, or endorse them unless explicitly stated. We are not an agent, broker, escrow provider, payment intermediary, or legal representative for any listed business or visitor.
Listing information — including business names, addresses, phone numbers, prices, photos, product descriptions, and hours — is supplied by business owners or other users, not by iloveludhiana.com as its own published content.
Your dealings with businesses found on the platform are solely between you and those businesses. We are not responsible for the quality, safety, legality, or accuracy of goods or services offered by listed businesses, nor for any agreements, contracts, or disputes you enter into with them.
8. Fraud, transactions, and due diligence
You are solely responsible for evaluating listed businesses and verifying information before you contact them, visit them, or enter into any transaction. We do not verify the identity, licences, financial standing, or legitimacy of every listing owner or visitor, and we do not guarantee that any user or business is trustworthy.
To the fullest extent permitted by applicable law, I Love Ludhiana, iloveludhiana.com, and Code Artisan Lab shall not be liable for any fraud, scams, misrepresentation, non-delivery, defective goods or services, payment disputes, chargebacks, or financial loss arising from dealings between users and listed businesses, whether online or offline.
If you believe a listing or user is fraudulent or harmful, report it through our Help & Support page. We may review and remove content at our discretion but are under no obligation to police every interaction on or off the platform.
9. Listing information disclaimer
All directory listings, catalog items, portfolio entries, contact details, ratings, and reviews on I Love Ludhiana reflect third-party, user-generated, or owner-provided content. We do not independently verify every detail and do not guarantee that any listing information is complete, current, or free from error.
To the fullest extent permitted by applicable law, I Love Ludhiana, iloveludhiana.com, Code Artisan Lab, and their operators are not responsible for false, outdated, incomplete, or misleading information submitted by listing owners or other users, including product claims, pricing, photos, or contact information revealed through the platform. You should verify important details directly with the business before relying on them for any purchase, visit, or legal or financial decision.
If you believe a listing contains incorrect or harmful information, please contact us through our Help & Support page so we can review it.
10. Disclaimers
The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant uninterrupted or error-free operation of the website.
11. Limitation of liability
To the fullest extent permitted by law, I Love Ludhiana, iloveludhiana.com, and its operators (including Code Artisan Lab, the developer of this platform) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the service — including reliance on listing information, reviews, catalog or portfolio content, contact reveals, or other user-submitted content.
Without limiting the foregoing, we shall not be liable for any claims, losses, or legal expenses arising from fraud, scams, misleading listings, consumer complaints, regulatory actions, or disputes between you and any third-party business or user, even if such conduct occurred through or was discovered via the platform.
Our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the amount you paid us in the twelve (12) months before the claim, or one hundred Indian rupees (₹100), whichever is greater, except where liability cannot be limited under applicable law.
12. Termination
We may suspend or terminate your access at any time for violation of these Terms or for operational reasons. You may stop using the service at any time. Provisions that by their nature should survive termination will remain in effect.
13. Governing law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab, India, unless otherwise required by applicable law.
14. Changes
We may update these Terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the revised Terms. Material changes may be communicated via the website or email where appropriate.
15. Contact
Questions about these Terms? Visit our Help & Support page or contact us at iloveludhiana.official@gmail.com.