Help & Support
How can we help?
Answers for business owners and visitors using I Love Ludhiana. Browse the topics below or reach out directly.
Email us directly
Prefer email? Write to us directly and we'll get back to you as soon as we can.
iloveludhiana.official@gmail.comFrequently asked questions
List your business▾
- Create a free account and add your company at the dashboard.
- Fill in business name, description, area, address, phone, category, and photos.
- Save as draft, then submit for review when ready.
- Our team reviews pending listings — you will receive an email when approved or if changes are needed.
After approval▾
- Your listing gets a public URL you can share on WhatsApp and social media.
- Use your digital visiting card from the listing page — it includes a QR code for in-store display.
- Add products and services in your catalog at the dashboard.
- Ask customers to leave reviews on your listing page to build trust.
If your listing is rejected▾
- You will receive an email with the reason and a link to edit your listing.
- Open your dashboard to see the rejection reason on the listing edit page.
- Update the details, save changes, and submit again for review.
Account & login▾
- Sign up with your email — you can optionally add a profile photo during registration.
- Update your name and photo anytime at Dashboard → Profile.
- Forgot password is available on the login page — enter your email to receive a reset link.
Premium & billing▾
- Upgrade for Verified badge, featured placement, browse-page banner, and CSV export.
- Manage your plan and invoices at Dashboard → Billing.
Messages▾
- Customers can message you from your listing page when logged in.
- View and reply in Dashboard → Messages — you will get email notifications for new inquiries.
Send a message
Attach screenshots or documents if they help explain your issue. You can also email iloveludhiana.official@gmail.com.