Welcome to I Love Ludhiana ("we", "us", or "our"), a local business directory for Ludhiana, Punjab, India, available at iloveludhiana.com. These Terms of Service ("Terms") govern your access to and use of our website and services. By using I Love Ludhiana, you agree to these Terms.
1. Eligibility
You must be at least 13 years old to use the service. If you are under 18, you should use the service only with the involvement of a parent or guardian. By creating an account, you represent that the information you provide is accurate and that you have the authority to agree to these Terms.
2. Accounts
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms or pose a security risk.
3. Company pages
Business owners may create and manage one company page on I Love Ludhiana. Company pages start as drafts and must be submitted for review before publication. We reserve the right to approve, reject, edit, or remove company pages at our discretion, including for inaccurate information, prohibited content, or failure to comply with our moderation policies.
When you submit a listing, you agree that:
- Information provided is truthful and kept up to date.
- You have the right to represent the business listed.
- Content does not infringe third-party rights or violate applicable law.
- You will not post misleading, fraudulent, or harmful material.
4. Premium membership
Business Premium is an optional paid plan for company owners. Premium features may include a verified badge, featured placement, dashboard data export, and a company ad banner on browse pages. Fees, billing cycles, and included features are shown on the upgrade page and may change with notice.
Premium subscriptions renew according to the billing terms shown at checkout unless cancelled. We may suspend premium benefits for failed payments, chargebacks, or violations of these Terms. Refund policies, if any, will be stated at the time of purchase.
5. User content
Reviews, messages, photos, and other content you submit remain your responsibility. You grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on the platform for the purpose of operating and promoting the service. We may remove content that violates these Terms or community standards.
6. Acceptable use
You agree not to:
- Use the service for unlawful, harassing, or abusive purposes.
- Attempt to gain unauthorized access to our systems or other users' accounts.
- Scrape, spam, or automate access in ways that harm the service.
- Upload malware or interfere with site operation.
- Misrepresent your identity or affiliation with a business.
7. Third-party businesses
I Love Ludhiana lists independent local businesses. We do not own, operate, or endorse listed businesses unless explicitly stated. Your dealings with businesses found on the platform are solely between you and those businesses. We are not responsible for the quality, safety, or legality of goods or services offered by listed businesses.
8. Disclaimers
The service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that listing information is complete, current, or error-free. Directory listings, ratings, and reviews reflect user-generated and owner-provided content.
9. Limitation of liability
To the fullest extent permitted by law, I Love Ludhiana and its operators (including Code Artisan Lab, the developer of this platform) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising from your use of the service.
10. Termination
We may suspend or terminate your access at any time for violation of these Terms or for operational reasons. You may stop using the service at any time. Provisions that by their nature should survive termination will remain in effect.
11. Governing law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab, India, unless otherwise required by applicable law.
12. Changes
We may update these Terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the revised Terms. Material changes may be communicated via the website or email where appropriate.
13. Contact
Questions about these Terms? Visit our Help & Support page or contact us at iloveludhiana.official@gmail.com.